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Privacy Policy

Privacy Policy

Last Updated: September 1, 2025

At Sisters & Lab LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

  • Name

  • Email address

  • IP address

  • Billing details (including credit card or payment information)

  • Purchase history

  • Any other information you provide through forms on our site

2. How We Collect Information

  • Contact forms

  • Purchase transactions

  • Newsletter subscriptions

  • Cookies and tracking tools

3. Why We Collect Information

  • To provide and operate our services

  • To process transactions and send order confirmations

  • To send updates, marketing materials, and promotional offers

  • To improve our website and customer experience

  • To comply with legal and regulatory obligations

4. Data Storage, Confidentiality & Sharing

Your data is securely stored on Wix.com servers. We treat all personal information—including credit-card/payment data—as strictly confidential and protect it against unauthorized access or disclosure. We may share information with trusted third-party providers (e.g., payment processors, shipping, email marketing) only as necessary to operate our business. We do not sell your personal or payment information.

5. Communication Methods

We may contact you via email, text message, or postal mail regarding account updates, order details, marketing campaigns, or customer support. You can opt out of marketing at any time via “unsubscribe” links or by contacting us.

6. Cookies and Tracking Tools

We use cookies and similar technologies to understand visitor behavior, personalize content, and improve site functionality. You can manage cookies in your browser settings.

7. Withdrawing Consent / Data Requests

To withdraw consent, or to access, correct, or delete your personal information, contact us at sistersandlab@gmail.com or mail us at:
Sisters & Lab LLC, Dublin, CA, USA

8. Policy Updates

We may update this policy from time to time. Changes will be posted here, and significant updates may also be communicated via email or site notice.

9. Contact Information

Questions or concerns? Reach us at:
📧 sistersandlab@gmail.com
📍 Sisters & Lab LLC, Dublin, CA, USA

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